Out of Box Experience^™

NWC Opinion Research's Out-of-Box Experience customer research solution provides a unique opportunity for R&D engineers, product managers, software designers, support personnel and marketers to witness consumers' first impressions of a product as they undertake the stages of unpacking, setting up, switching on and configuring a product. These elements contribute to the user's all-important initial hands-on experience and satisfaction with a new purchase.

Out-of-Box Experience drives the success of your business by:

• Providing critical product development intelligence
• Reducing support costs
• Improving customer satisfaction
• Driving "early adopter" acceptance
• Enhancing product loyalty
• Increasing sales/margins

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