Government & Social Agencies
NWC Opinion Research has worked with a range of government departments and research projects focused on measuring performance, improving service standards and shaping the policies and strategies that support their communities, constituents and other stakeholders. Our work has covered a range of issues, including transportation, land use planning, public service use and satisfaction,recreation, safety, and the relationships that exist between them.
We conduct scientific quantitative research through face-to-face and large-scale telephone surveys, and in-depth qualitative research through mini-groups, focus groups, and stakeholder interviews.
We have extensive experience across:
- Measuring and understanding public opinion
- Customer and citizen satisfaction
- Attitudes and perceptions of agencies
- Assessing initiatives produced or supported by government
- Strategic visioning
- Internal / external organizational assessment
- Concept / idea testing
- Policy effectiveness
Our work has benefited many government and social organisations including the areas of:
- Community Welfare
- Defence
- Education
- Health
- Indigenous Affairs
- Infrastructure
- Local Government
- Natural Resources
- Tourism
- Veterans' Affairs
- Housing Providers
To contact us, click here.