Opinion Research Corporation Online Privacy Policy
Revised September 16, 2008ORC International is proudly a member of the Association of Market and Social Research Organisations (AMSRO) and as such, abides by the Privacy Act 1988, Australian Market and Social Research Society (AMSRS) Privacy Principles and Code of Professional Behaviour. Please see the links below for further information.
ORC International is an organisation which strives for continual improvement in all areas, not just for its own development, but the development of the Market Research Industry. ORC International values all participants and has developed this Privacy Policy to ensure that your privacy is respected.
Why ORC International collects information
Our company uses information only for research purposes. This means that we use it to investigate the behaviour, needs, attitudes, opinions and motivations of people like you. We do this in order to provide information to our clients, government, commercial and not-for-profit organisations, that will assist them in making decisions about their products and services. Your input into these decisions is important as the more people that participate, the more our results will truly reflect the broadest possible body of opinion.
How ORC International collects information
The methods used by ORC International include: telephone, face to face, internet, focus groups and depth interviews. You can always identify an Interviewer from ORC International as they will always introduce themselves and provide our organisation's details. If you are participating in a face to face interview, our interviewer will also be wearing a name badge which includes our company logo, their name and photo.
Why ORC International collects personal information
ORC International may wish to collect names and contact details of respondents in order to contact them about the research or for auditing purposes.
How long your information is kept
Details that identify respondents, are removed from responses to the research once they are no longer needed for that research, usually within six weeks of a project's completion. However, while a respondent's information remains identifiable, respondents have the right to request access to, and/or correction or deletion of, any information about them held by our company.
Your details are automatically erased once a research project is completed. Please be aware that if we have already erased your details, we will not be able to access or retrieve your responses in any way.
How to access your information
We have appointed a Privacy Officer to assist you with all matters relating to your privacy.
Should you have any concerns regarding; our research, the storage of your responses or wish to alter and/or delete any part of the information you have provided to us, please contact our Privacy Officer at privacyofficer@orcinternational.com.au or telephone our toll free number: 1800 505 185 (if you are dialing from outside Australia, please dial +61 3 9935 5700).
In order for us to be able to access your information, you will need to provide your name, telephone number at which you were contacted, date and approximate time of contact and what the research was about.
Can your details be given to anyone else?
All respondent's information is collected in accordance with the Privacy Act 1988, Australian Market and Social Research Society Privacy Principles and Code of Professional Behaviour.
Under no circumstances are a respondent's details forwarded to another organisation, nor is it published in a form that would enable the person to be identified without their express permission.
Relevant Links:
ORC International abides by the following:
- Australian Market and Social Research Society Privacy Principles
- Australian Market and Social Research Society's Code of Professional Behaviour
- Privacy Act 1988 Privacy Amendment (Private Sector) 2000
- Telecommunications (Interception) Act 1979
- Your Views Count
Still Uncertain?
If you are still unsure, you can call the Australian Market and Social Research Society's Survey Line on 1300 364 830 any time, seven days a week. If you call this number, you can check whether ORC International is recognised by the Australian Market and Social Research Society as a bona fide research company.